Cancellation & Return Policy

Return Policy:

We offer easy and hassle-free exchange or returns. The same needs to be conveyed to our team within 3 working days of receiving the package. The product must be unused, in its original packaging, and in saleable condition.

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before you open the packet, please refuse to accept the package and return the package to the delivery person.

Return is not applicable for bulk or corporate orders.

Our team takes the utmost care with respect to the quality of each product and tries to ensure that the item reaches you safely. However, we understand that sometimes fragile items are damaged during transit. In such cases, reach out to us within 3 working days from the date of delivery.

Email: support@bitechkart.com

In case of any queries regarding the product you wish to order, feel free to reach to us and we would be happy to share real-time product photos and videos via WhatsApp/email/other channels. Our WhatsApp number is 

Refund Policy:

In case of online paid orders, the refund will be made within 5-7 working days back to the same payment source used to pay for the order. In case of COD orders, customers' bank account details would be required and the refund would be credited within 7-10 working days from the date of cancellation of the order.