Return Policy:

We offer easy and hassle-free exchange or returns. The same needs to be conveyed to our team within 2  working days of receiving the package. The product must be unused, in its original packaging, and in saleable condition.

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before you open the packet, please refuse to accept the package and return the package to the delivery person.

Return is not applicable for bulk or corporate orders.

Our team takes the utmost care with respect to the quality of each product and tries to ensure that the item reaches you safely. However, we understand that sometimes fragile items are damaged during transit. In such cases, reach out to us within 2 working days from the date of delivery.

Email: support@bitechkart.com

In case of any queries regarding the product you wish to order, feel free to reach to us and we would be happy to share real-time product photos and videos via email ( support@bitechkart.com).

Refund Policy:

In case of online paid orders, the refund will be made within 5-7 working days back to the same payment source used to pay for the order. Other platform orders will follow the terms and conditions of that particular platform.

Warranty/Service Policy:

For any warranty or service-related issues, customers are responsible for shipping the product to our service center in Delhi at their own expense. Please ensure the product is adequately packaged to prevent any damage during transit.

Upon receiving the product, our service team will conduct a thorough examination to diagnose the issue. We will then inform the customer of our findings and the necessary repairs or replacements.

If any additional costs are incurred that are not covered under the warranty policy, we will communicate these costs to the customer beforehand for approval.

Once the issue is resolved, the repaired/replaced product will be shipped back to the customer.