This Privacy Policy describes how Bitechkart (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit www.bitechkart.com (the “Site”) or use our services.

Information We Collect

We collect several types of information from and about users of our Site, including:

• Information you provide directly to us:

  • Account Information: When you create an account, we may collect your name, email address, password, and other contact details.

  • Order Information: When you place an order, we collect your billing address, shipping address, payment information (though handled by a secure payment processor), and the products you purchase.

  • Communications: When you contact us through email, chat, or other means, we may retain your communications and our responses.

  • User-Generated Content: Any reviews, comments, or other content you post on our Site.

• Information we collect automatically:

  • Log Data: Our servers automatically record information (“Log Data”) created by your use of the Site. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, search terms, and cookie information.

  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity, preferences, and interactions with the Site. Cookies are small data files stored on your device that help us improve your experience.

• Information from third parties:

  • We may receive information about you from third-party sources, such as social media platforms (when you log in through them), payment processors, and analytics providers.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services:

  • To process your orders, fulfill your requests, and manage your account.

  • To personalize your experience on the Site and provide tailored content and recommendations.

  • To analyze Site usage and improve our services, products, and marketing efforts.

  • To troubleshoot problems, prevent fraud, and ensure the security of our Site.

• Communicating with you:

  • To send you order confirmations, shipping updates, and other transactional information.

  • To respond to your inquiries, requests, and customer service needs.

  • To send you promotional emails, newsletters, and marketing communications (where permitted by law, and you can opt out).

• Legal and compliance:

  • To comply with applicable laws, regulations, and legal processes.

  • To enforce our terms of service and other agreements.

Information Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We share information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, website hosting providers, and analytics providers.

• Business Partners: We may share information with business partners to offer you products or services that may be of interest to you (with your consent where required by law).

• Legal Requirements: We may disclose your information when required by law, such as in response to a subpoena or court order.

• Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

• With Your Consent: We may share your information with third parties with your consent.

• Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not directly identify you with third parties for research, analytics, and other purposes.

Your Choices

You have several choices regarding your personal information:

• Access and Correction: You may access and update your account information by logging into your account on the Site.

• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails and newsletters by following the unsubscribe instructions in the emails we send you or by contacting us directly.

• Cookies: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you disable cookies, some features of our Site may not function properly.

• Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using secure server software (SSL/TLS) to encrypt sensitive information.

• Implementing firewalls and other security technologies.

• Restricting access to your personal information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Links to Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.